Warranty

At VSL as part of our customer care programme, we're proud to offer the UK's best used vehicle warranties from Protego Warranties. These warranties not only cover more parts than any other warranty provider, you'll also get fantastic service and a huge range of other benefits for complete peace of mind. If you'd like to continue the superior protection for longer please get in touch.

The standard warranty provided is a 6 month Warranty Gold Plan.


Upgrade Options

Extend your Gold Warranty to either

  • 12 months at £449
  • 24 months at £699

You can pay these over 10 monthly interest free payments

Please note extended warranties are only available at the time of purchase.

Why upgrade?

  • Increased claim limit
  • Increased peace of mind
  • Typical like for like consumer warranties cost circa £1,000 per annum!
  • Valid at any Vat Registered UK garage

Your Warranty Covers

  • Braking system
  • CAT / DPF
  • Casings
  • Camshaft timing belt / chains
  • Clutch
  • Coil springs and shock absorbers (replaced in pairs)
  • Cooling system
  • Diagnosis costs
  • Drive system
  • Electrical and electronic parts
  • Engine
  • Flywheel
  • Fuel system
  • Gearbox and transmission
  • Hybrid / EV electric motor, electric controller, AC / DC converter
  • Ignition system
  • Injectors
  • Steering system
  • Supercharger
  • Suspension
  • Turbocharger
  • Wheel hubs and bearings
  • Working materials as part of a valid claim (oils, antifreeze, fluids, oil filter changes, gaskets & seals)

See the Protego Gold Warranty coverage here.

What's included?

  • Thousands of parts and faults covered
  • Nationwide garage network
  • Full AA roadside assistance
  • Parts and Labour

Warranty Questions

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of the vehicle at the time of claim. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact Protego claims team on 0330 088 3007. We'll need to provide authorisation to the garage for the repairs to be done.
Note: We won't be able to pay for any repairs that are carried out without Protego's authorisation.

The full claims process can be found here.

Note: We won't be able to pay for any repairs that are carried out without WSG authorisation.

What is used van warranty?

A used van warranty or used light commercial vehicle (LCV) warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It's designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A WSG warranty could save you thousands of pounds in repair costs.

Do I have to use a specific garage?

In most cases, you'll be able to choose whether you use our van repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.

If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we'll reimburse you once we've received the repair invoice and any documents requested.

Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.

Read what our customers have to say

We pride ourselves on our high customer service. But don't just take our word for it, read all our customer reviews.

Fantastic customer service from Tom @ Vehicle Solutions. Tom went above and beyond to find my new car. I would highly recommend this garage to all family and friends and will definitely use them again. Thanks Tom and Chris.
Kate
Great value for the service I received when getting new Tyres Fitted. Staff are really helpful. Cant complain about the valet and respray either!
Emily
Looking to buy a Fiat 500 we couldn't have found a better place. Tom took us through the process in a friendly and highly professional manner. Nothing too much trouble, car delivered as agreed. Cannot praise him enough. Would definitely recommend and use again!
Barbara
VSL supplied us a 2005 Z4 in March of this year and this has fulfilled our purpose well on our days out, around North Wales and recently down to Bournemouth. We put this down to proper inspection, preparation and presentation. We would recommend VSL for this and their sales policy
Jim
Friendly, expert knowledgeable service. My two 20 year old cars go there, and they've always come up with solutions to mechanical or bodywork problems even though both vehicles are well out of production and spares are short.
Roger
Visiting Us
5 miles from M6 J33
5 miles from Lancaster Station
50 miles from Manchester Airport